I'm collecting "search stories" these days. These are stories detailing a user's interaction with information online. Examples of these are Books by the Chapter? One Man's Quest and What Newspapers Still Don't Understand About the Web.

These stories are useful in writing out use cases for designing web-based library products and services. What do people go through when they are looking for information online? What obstructed or facilitated their wayfinding? What are their expectations about online information services?